The last-mile delivery in the e-commerce logistics sector is undergoing a significant transformation in India, with the advent of new technologies and growing demand for convenient and fast delivery services. The e-commerce companies join hands with several e-commerce delivery partners to make delivery faster and easier. As e-commerce continues to expand, the need for efficient and reliable last-mile delivery has become more crucial than ever. E-commerce shipping solutions can make order fulfillment cost-effective and faster deliveries. In this context, a start-up company in India is poised to make a big impact in 2023 by offering innovative solutions for last-mile delivery. With a focus on technology, customer service, and sustainability, this company is well-positioned to meet the growing demand for last-mile delivery services in India and provide a unique and valuable offering to both businesses and consumers
What is last-mile delivery?
Last-mile delivery is the final step in the whole shipping business. This journey of last-mile delivery starts when an order is picked up and completed when an order is delivered to the door step of its customers. Last-mile delivery is an expensive part of e-commerce logistics businesses and it has to come across various challenges. The main hurdles in the smooth functioning of last-mile delivery are failed orders, delayed orders, and, poor order tracking systems. The e-commerce companies work with multiple e-commerce delivery partners to make last-mile delivery possible.
Top last-mile delivery companies
NimbusPost is a multi-channel shipping platform with a network of 27+ courier service in India covering 29000+ postal codes.NimbusPost’s crucial services include domestic shipping, global shipping, and storehouse & fulfilment services. It hires manpower and skilled them in product handling and management of orders. It stores all the inventory in the warehouse so there is seamless processing of orders and less damage in transportation. By using a warehouse to store products near the customer the last-mile delivery time is reduced and as well as shipping cost is also reduced. This e-commerce logistics helps e-commerce merchandisers to simplify their logistics business.
Delhivery was established in 2011. This logistic company has widened itself as a last-mile delivery company. It gives express delivery and supply chain services. It has 7500+ partner centres, 3000+ direct delivery centres, 85 fulfilment centres, and a reach of 17000+ pin codes. It has 24 hours and 7 days delivery system for uninterrupted shipping operations.
3. Ecom Express
Ecom Express is a leading end-to-end technology-enabled logistics company. It was established in 2012 and operates its services in 29 states across 2650+ towns covering 27000+ postal codes. It provides express services, fulfilment services, and last-mile delivery services using its advanced technology.
It is the fastest-growing logistics company based in Pune. The 2015-established company provides various services including last-mile delivery services, cross-border services, fulfilment services, etc.
FedEx is a renowned name across the globe. This shipping giant is well-known for its shipping and supply business. It ensures seamless last-mile delivery and opens last-mile delivery solutions for e-commerce logistics companies.
Ekart is one of the top suppliers of supply chain management solutions in India. As the internal supply chain division of Flipkart, they began operating in 2006. They then increased their business’s scope by providing complete supply chain logistics solutions to other businesses.
The distinction between last-mile delivery and traditional carriers
The main ways that last-mile delivery providers differ from traditional carriers are as follows.
First, although typical carriers might only take items a portion of the way, last-mile delivery businesses are experts at getting packages the “last mile” to the customers’ doorstep. Customers may benefit greatly from this as it implies that their packages will arrive more quickly and with fewer possible problems.
To increase the effectiveness of deliveries, last-mile delivery companies frequently employ innovative technology and strategies. Examples include real-time tracking and routing optimization.
Last but not least, compared to traditional carriers, last-mile delivery companies often have a smaller footprint, which might make them more adaptable to changes in demand.
There are a few significant ways that last-mile delivery businesses differ from traditional carriers. The key difference is that last-mile delivery companies are experts at delivering to residential addresses, whereas traditional carriers frequently only do so at businesses. Because of this emphasis on residential delivery, last-mile delivery companies have created specialized Logistic Company in India and operations to handle the particular difficulties of home delivery, including managing a variety of package types and sizes, working with multiple occupants at a single address, and navigating residences with constrained access and parking. Additionally, local stores and businesses frequently partner with last-mile delivery providers to offer same-day or next-day deliveries, something that regular carriers are typically unable to do.
Furthermore, if last-mile delivery firms’ technology develops further, we may anticipate even higher levels of efficiency and service quality. Customers may anticipate quicker deliveries, more practical pick-up and drop-off choices, and enhanced tracking capabilities as a result.