When it comes to answering phone calls for real estate businesses, a good call answering service is critical. Not only does it help you be more responsive to clients, but it also increases your revenue. A professional service like WeMakeYourCalls can help you do just that. They specialize in real estate call answering service and will help you answer calls in the most professional manner possible.
Team of Real Estate Call Answering Agents
VoiceNation is a real estate call service that handles calls for real estate agents in a professional, courteous and efficient manner. The service also allows real estate agents to spend more face time with clients. The real estate industry is very competitive, and agents have limited time to devote to customer service and marketing. By using VoiceNation, real estate agents can use that time to focus on other important aspects of their business, like servicing their clients.
VoiceNation has a live dashboard that lets you monitor your account, customize your script, preview messages, track minutes, and view call analytics. You can also monitor call volume, type, and duration. You can even forward your calls from the live dashboard. If you don’t need to be available during business hours, you can forward your calls to VoiceNation’s 24/7 live customer service agents.
VoiceNation is one of the best real estate call answering services on the market. Their in-house proprietary software is designed to offer maximum customer care. As such, every single call is treated with extra care and attention. Furthermore, VoiceNation has an after-hours solution that offers free call forwarding and message forwarding.
Multilingual Real Estate Call Answering Service
A responsive real estate call answering service can be an integral part of your business. It can help you stay available to your clients and tenants throughout the day. After all, clients and tenants can get frustrated when they are waiting to be reached by a live person. A 24-hour live call answering service can save you both time and frustration.
It is also important to consider the response time of the phone answering service. This will help your business’ reputation. Many real estate clients value responsiveness above all else. In fact, according to a recent study by RedFin, 50% of clients consider responsiveness to be the most important factor in hiring a real estate professional. To make sure your answering service can keep up with the demand, ask about their response times and call center capacity.
Responsive real estate call answering service allows you to focus on running your business. You will be able to give informed attention to your clients and free up your time to handle other priorities. An efficient call center can also free up your employees to attend to more pressing needs. This can result in better service and business decisions.
Costs of Real Estate Call Answering Service
When you choose SAS as your real estate call answering service, you’ll get bilingual agents who are trained to answer calls in English and Spanish. This includes both inbound and outbound calls. The service also includes an integrated calendar so agents can set appointments in real time. The company’s client portal can be accessed via the web or mobile application. It also provides detailed information about account usage. The client portal also teaches agents about the most common reasons for calls and allows them to adjust scripts to match their clients’ specific needs.
A real estate call answering service should be able to offer live voice customer support. Many clients don’t feel comfortable leaving voicemails, so a live voice is a must. This type of customer support is crucial for a successful sale. Luckily, SAS operators are twice as trained as industry standards.
Final Thoughts
Real estate call answering services can be a valuable asset to the real estate industry. It can help property managers and agents be more responsive to their customers’ needs. With the help of professional operators, a real estate agent won’t miss important calls or end up having to switch to another phone line to take messages.